How to Become a Part of IGT Solutions’ Tourist Service Experts Team?

Do you know how to become part of IGT Solutions’ tourist service experts team? Nowadays, being an expert in tourist service is in high demand. That’s why we want you to continue growing in your professional career and learn more about what you need to do to join our team.

If you have already prepared yourself in tourism and want to continue enriching your knowledge and growing as a professional, you have come to the right place. Remember that to be an expert in tourist service, it’s important to have a good level of English, be spontaneous, extroverted, and, above all, love your work.

How to Become a Part of IGT Solutions’ Tourist Service Experts Team:

1. Be an Open and Outgoing Person: IGT Solutions is made up of an enthusiastic team dedicated to the public, which means that connecting with people is their main motivation. Being an extroverted person makes it easier to connect with the client and attend to their needs.
2. Be Eager to Learn: Being an expert in tourist service at IGT means caring about learning more about the culture of multiple places and countries. Additionally, it’s important to be a creative and innovative person who is willing to learn and constantly prepare in the field of tourism research.
3. Be Able to Innovate: The tourism sector seeks committed, innovative, and responsible individuals to stay in constant learning. One of these changes is adapting to new technologies, meaning being a person with initiative and solid projections for the future.

Understanding the Roles of IGT’s Tourist Service Experts:

An expert in tourist service is responsible for formulating, developing, and evaluating tourist projects. In addition to organizing, planning, and controlling activities at both public and private levels. They are also involved in inventory management and determining the preservation of tourist activities and services.

1. Willingness to Fulfill Tourists’ Desires: The expert in tourist service must have a service-oriented mindset, meaning they are always willing to meet the queries, requirements, and needs of users. They are individuals who research and prepare to surprise the customer, characterized by being perseverant and always seeking to make a difference.
2. Demonstrates Various Interpersonal Qualities: A tourist service expert possesses certain qualities that will help meet the traveler’s expectations. These qualities include:
   • Assertiveness.
   • Competitiveness.
   • Analytical skills.
   • Responsibility.
   • Good interpersonal relationship management.
   • Ability to work under pressure.
   • Decision-making ease.
3. Demonstrates Customer Service Expertise: A tourism expert is known for being a friendly person, willing to listen, with an excellent attitude for customer service and learning foreign languages. Additionally, they have a good memory, can provide information with enthusiasm, possess organizational skills, and can remain calm under pressure.

Now that you know how to become part of IGT Solutions’ tourist service experts team, it’s time to make the decision to continue preparing. It’s an experience of learning and professional growth.